Rollino Casino Responsible Gambling

At Rollino we are committed to safe and controlled play. We want every player to enjoy gaming responsibly, so we provide clear information and practical tools to help you manage your activity. If you ever feel gambling is becoming a problem, we encourage you to use the available controls and contact our team for support.

Player protection principles

We believe in fair, transparent play and in giving players the means to stay in control. That means offering self-help tools, clear account settings, and a straightforward route to get assistance. We also expect players to follow account rules and to only gamble within their limits.

Activity-control tools

You can manage your account activity using the tools in your profile. These include options to set limits, take breaks, or close your account. Tool availability may vary by account and region, so check your account settings or contact support for the full list.

Deposit limits

Set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can usually be increased or decreased from your profile, but increases may be subject to a cooling-off period for your protection.

Loss limits

Loss limits help you cap total losses over a chosen period. If available on your account, they are applied from the moment you confirm them and are intended to keep play affordable.

Time limits and session controls

Session time reminders and temporary account breaks give you a chance to step away. Use short time-outs when you want a quick pause, or longer breaks if you need more distance from gambling activity.

Self-exclusion

If you need to stop gambling for a longer period you can opt into self-exclusion. This blocks access to your account for the chosen time and can be combined with a request to close your account permanently. Contact [email protected] if you want help with self-exclusion or account closure.

Recognising signs of problematic behaviour

Look out for red flags such as spending more than planned, chasing losses, neglecting work or family, borrowing to play, or feeling anxious about gambling. If you notice these changes in yourself or someone close to you, consider using limits, taking a break, or seeking advice.

Tips for staying in control

- Set practical deposit and loss limits before you play.
- Use session reminders and regular breaks.
- Only gamble with money you can afford to lose.
- Avoid gambling when upset or under the influence of alcohol.
- Talk to someone you trust about your play patterns.

Professional help and support organisations

If you need further assistance, consider reaching out to recognised support organisations such as Gamblers Anonymous or a qualified counselling service. We cannot provide medical or legal advice, but our team is ready to help you access support options and to apply account controls. Contact [email protected] to discuss available measures or to request help.