Reach out to us
Rollino support is here to help with questions, account-related issues, technical concerns, or general feedback. Our team responds quickly through convenient communication channels including live chat, email and phone, and can guide you through registration, verification, deposits, withdrawals and promotions. For billing or payments queries our payments team and privacy contacts are also available. If you need assistance, contact customer support for prompt practical help and friendly service any time.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat 24/7 for account-related issues and technical concerns) |
| General Enquiries | [email protected] (billing, verification and general feedback; replies within 24 hours) |
| Affiliate Enquiries | [email protected] (partner programme enquiries, tracking and reports) |
| Phone | +1 347 559 2810 (call for urgent account support and verification help) |
| Working hours | 24/7 (live chat; email Mon-Fri 09:00-18:00) |
Email Support
Email is our preferred contact method for detailed requests, account issues, or cases requiring documents or explanations. Please send your message to [email protected] with a clear subject line and up-to-date contact details. Including your account ID and any relevant attachments helps us process your request as promptly as possible and avoids unnecessary delays.
Submit your enquiry
Response Time
Our support team aims to respond to most inquiries within one business day. Simple requests like account questions or deposit confirmations are usually handled quickly. More complex issues - identity checks, payment investigations, or security reviews - may take longer depending on case complexity and third-party involvement. We’ll keep you updated at every stage of the process.
Feedback
We want to hear from you. Please share any feedback, suggestions, or ideas for improving the website - big or small. Every message is reviewed carefully by our team and used to improve features, promotions, and overall usability. Your input helps shape future updates and makes the site easier and more enjoyable for everyone, so please get in touch.